Download the Get-it App and link your imagine Account Number & Access Number to view your Welcome Points
Stand a chance to win 1,000 points as an imagine customer simply by registering or carrying out any activities on Get-it App every Wednesdays! Exclusively for imagine Dream Broadband customers. Winners will be announced on Get-it’s social media page. Terms and conditions apply.
Be one of the lucky five (5) winners who will bring home exclusive Get-it tote bag, simply by following our Instagram account @letsgetit.bn and tag three (3) of your friends! Open for imagine and non-imagine customers. Winners will be announced on Get-it’s social media page. Terms and conditions apply.
What is the Get-It Loyalty Programme?
Get-It Loyalty Programme is a loyalty programme applicable to all imagine Dream Broadband/Bundle subscribers. You can now earn loyalty points to redeem imagine bill discounts (for Unlimited Plans) or free data (for Data Based Plans)!
What features are available on the Get-It Loyalty Programme?
imagine Dream Broadband subscribers will be able to access:
Other users will be able to access the Store Directory
How do I enroll for the loyalty programme?
You can enroll in the loyalty programme if you are subscribed to imagine’s residential Dream Broadband/Bundleplan.
How do I sign up for the App?
You are required to:
What are the rewards under the loyalty programme?
Customers on Dream Broadband data-based plans will enjoy free data, whereas customers on Unlimited plans will enjoy bill discounts!
Start earning points to redeem the following rewards: -
How do I earn points?
Upon enrolling into this programme, you’ll automatically be awarded with Welcome Points. The value of Points awarded will depend on the Dream Broadband Plan you are subscribed to:
Where can I view my loyalty points?
Loyalty points will be recorded in the Get-It App under Member’s Account. Alternatively, you can view your points on imaCare at https://imagine.com.bn/imacare/ or any imagine Centre.
Do the points expire?
Points are valid for twelve (12) months from the date of points earned.
I noticed that my points have been reduced/added. May I know why?
My information in the Get-It App is incorrect, what do i do?
You may edit your details under Account Section and click ‘Edit Profile’ or alternatively, please call 111 for further assistance.
My Get-it points has been suspended, what do I do?
This could potentially be due to your imagine Account has been temporarily disconnected due to outstanding bills with imagine or temporary relocation of service. For further assistance, please call us at 111.
My Get-It membership has been terminated, what do I do?
This could be potentially be due to several reasons including but not limited to:
For further assistance, please call us at 111.
If I do not receive my SMS OTP or Email Notification for my OTP, what do I do or who do or contact?
You may call us at 111 for further assistance.
My points are not reflecting correctly in the App, who do I contact?
You may call us at 111 or email us at firstname.lastname@example.org within one (1) month from the date of transaction.
I am experiencing issues with my App, who do I contact?
You may call us at 111.
How do I update my information such as IC Number or email registered with my imagine account?
You may update your personal information at https://app.imagine.com.bn/ekyc/ or visit your nearest imagine centre.